--- title: "SSPFL11: Consumer Protection Forms (Georgia Social Studies standard)" code: SSPFL11 cite_as: Georgia Standards of Excellence, Social Studies, SSPFL11 subject: social_studies grades: - high-school language: en canonical_url: https://georgiahomeroom.org/standards/code/SSPFL11 md_url: https://georgiahomeroom.org/standards/code/SSPFL11.md alternate_language_url: https://georgiahomeroom.org/es/standards/code/SSPFL11.md source_url: https://case.georgiastandards.org/ims/case/v1p1/CFDocuments/a446e74c-463e-11e7-94f5-b49cee8b2d8c source_last_changed: 2025-02-04 data_built: 2026-09-18 publisher: Georgia Homeroom, a free public-interest project of Georgia Civic Data. Not affiliated with or endorsed by the Georgia Department of Education or any school district. up: https://georgiahomeroom.org/standards/social_studies/high-school.md index: https://georgiahomeroom.org/standards/index.md --- # SSPFL11: Consumer Protection Forms Explain and evaluate various forms of consumer protection. - Subject: Social Studies - Appears in: High School, https://georgiahomeroom.org/standards/social_studies/high-school.md ## Expectations - **SSPFL11.a**: Describe the roles of the Securities and Exchange Commission (SEC), Federal Trade Commission (FTC), National Credit Union Association (NCUA), Federal Deposit Insurance Corporation (FDIC), and the Consumer Financial Protection Bureau (CFPB) in protecting consumers. - **SSPFL11.b**: Compare different methods for lodging consumer complaints (e.g., Better Business Bureau, usa.gov/consumer-complaints, direct contact with business). - **SSPFL11.c**: Explain the primary purpose of important consumer legislation including the Truth in Lending Act, Fair Debt Collection Practices Act, Fair Credit Reporting Act, and the Dodd-Frank Act. ## Georgia Milestones coverage No Georgia Milestones blueprint cites this standard. Source: Georgia Standards of Excellence, published by the Georgia Department of Education at case.georgiastandards.org.